An item is missing from my shipment.
Click the " My Account / Order Status " link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays |
Can I cancel an order?
Yes, within 24 hours of placing the order or as long as the item has yet to be shipped. For any questions you can contact us at info@masalababynyc.com . Be sure to include order/confirmation number. |
Has my order shipped?
Click the " My Account / Order Status " link at the top right hand side of our site to check your order status. |
How do I change quantities or cancel an item in my order?
Click the " My Account " link at the top right hand side of our site to view orders you have placed. Then click the " Change quantities / cancel orders " link to find and edit your order. Please note |
How do I track my order?
Click the " My Account " link at the top right hand side of our site to track your order. |
My order never arrived.
Click the " My Account " link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tr |
When will my order ship and what are my shipping charges?
Please see each individual item page for more information on the availability of each item. Also, after placing your order, you may click the " My Account " link at the top right hand side of our site |
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